Quality and precision for each and every client
Our Equipment Team always makes sure things in the office run smoothly They also provide the same dedication to our clients. Backed by years of technical knowledge and the patience to walk anyone through equipment usage, they are an amazing group vital to the success of our clients.
Always available
Many events happen during non-business hours. This is not an issue when you partner with us. Our Equipment Team is on-call to assist with any equipment questions you have.
Patience is a virtue
Our Equipment Team understands when you call you may be in a slight panic. With extreme patience and knowledge, we will turn that panic to solution with a single phone call.
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IT Support is a key player in our superior customer service.
There was a day when a roll of tickets and a single seller was all you needed to get people into your event. Now everything revolves around the complexity of computers. Because of this, we have an amazing team of tech-savvy individuals who enjoy assisting clients with their IT needs. They're our super heroes.
New feature after new feature
Our IT department works tirelessly to implement innovative ideas into the revisions and updates of our programs.
Proprietary Software
With a mobile app and online features that are proprietary to ExtremeTix, our IT department is on the forefront of innovation.
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Proudly located within our Houston, Texas office.
Not many ticketing providers still offer an in-house call center to assist your online ticket buyers in any way they need. With friendly support, all phone calls end on a positive note.
In-house
The most valuable aspect of our in-house location is the ability to walk across the hall and have immediate access to the pulse of your online ticketing customers. Our goal is to make sure your ticket buyers are being helped in every way possible.
Bilingual
Se habla Español. With a call center full of bi-lingual customer service reps, we are ready to help Spanish-speaking ticket buyers.
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Having a dedicated Account Manager gives you a singular source of contact.
We understand the importance of customer service. This is why we assign an Account Manager who is dedicated to your event. There's no need to re-introduce yourself and your needs every time you make contact with us.
We understand
Our Account Managers have been in your very shoes and worked countless years in the ticketing industry. They know exactly how to help.
Start to finish
Our Account Managers will assist and help with everything necessary in order for your event or venue to become as successful as possible - from start to finish.
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We can support any type of event
Quick Event Help Contact Form
Need a ticketing provider for your event? Fill out the form below for more info on partnering with us.